Refund Policy

Refund policy


HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at orders@lundberg.com with your name and order number, and we will look into it for you.

REFUND POLICY

We do not accept returns at this time. In the event that your order arrives damaged in any way, please email us as soon as possible at info@lundberg.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.